Official Ginko Blog

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My dogs ate my… wallet.

Last night, I walked back to my office to find (as the title and this photo suggest) that my two dogs Nick and Ned had eaten apart my leather wallet, which was sitting on the desk next to my workstation.  Luckily, my driver’s license and social security card survived the attack with only minor damage, and I’ve been able to order replacements for my credit cards, which I was advised should all arrive sometime before the end of 2008, shortly after the cards expire.

The wallet, however, did not survive the battle.

In other news, my mother having just recently moved to a new apartment, has finally gotten her computer hooked back up and online.  The entire process took about 3 hours on the telephone, with statements such as “No, the OTHER black cable”, “It only plugs in one way” and “No, into the ROUND HOLE!”.  There was also a trip from the cable company to re-connect her cable lines (after they insisted they were still connected when she first called them).   Hopefully, she’ll begin writing in her blog again.

Thinking about it now, I would do anything to have my old cable internet company back.  Anyone but these idiots. It took them 2 weeks and 5 service calls to move my business line from the house to my office, which are across the driveway from eachother. During the entire process I was without DSL and had intermittant telephone service, despite being told by several different service reps that it was a simple next-day process and my service would remain uninterrupted.  On top of that, they had the audacity to bill me for the move, the second service call (for when they had to fix where the guy connected my building to the neighbor’s phone line by mistake), and an early termination fee (which turned out to be a computer error).

It took another 4 days of calling supervisors and “Billing Specialists” (what the heck is a “Billing Specialist”, anyway?  There is nothing about billing that requires anything more than a calculator and some old FORTRAN code, let alone a “Specialist”) to get the charges removed, and they still won’t remove (or even discount) the “Line Move Fee”, claiming that most of the money goes to FCC taxes and whatnot and (even though the process took “longer than average”) they did get it moved.

-Hinoserm

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